A total of six RCI Gold Crowns were awarded across the Memories Resorts and Royalton Luxury Resorts brands located throughout the Caribbean in Jamaica, Mexico, and the Dominican Republic.
We are honored to announce that once again, several of our luxurious club resorts have been awarded the coveted RCI Gold Crown Resort awards by RCI, the worldwide leader in vacation exchange.
The RCI Gold Crown resort recognition program honors affiliated properties that consistently offer superior vacation experiences with only a limited number of properties meeting the requirements for recognition. Three RCI® Award Designations were created to recognize affiliated resorts that have demonstrated an ongoing commitment to quality and guest satisfaction. The RCI Gold Crown Award is the highest of the three RCI Award Designations and in order to receive one of these coveted awards, resorts that have met or exceeded specific standards based on exit survey scores from Members.
The categories of the survey include sections on hotel facilities, the quality of hospitality and attention as well as employee service and professionalism, amongst others.
“It is an honor for our resorts to be consistently recognized by RCI. These awards demonstrate our continuous commitment to providing our members with the highest levels of accommodation and service.” commented the Marketing Director of TravelSmart VIP
The TravelSmart Club Resorts honored by this prestigious resort recognition program include the Royalton Riviera Cancun in Mexico, Memories Splash Punta Cana, Royalton Punta Cana and CHIC Punta Cana in the Dominican Republic as well as the Royalton White Sands Montego Bay and Royalton Negril in Jamaica.
This is the fourth consecutive RCI Gold Crown awarded to Royalton Riviera Cancun and CHIC Punta Cana, and the third Gold Crown for Royalton White Sands Montego Bay.
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I would like to give a big shout out to Raul Garcia Anaya. He has gone above and beyond with guest services. Always being patient, friendly, kind, understanding and a solver. Always making it a point to contact me no matter how busy. Those quality traits means a lot especially with international correspondes in today’s world.
#Professional
#Exceptional
#❤️