It’s time to celebrate as our club resorts, once again, received numerous TripAdvisor® Travelers’ Choice awards.
A total of three awards were handed out across our Memories Resorts and Royalton Luxury Resorts brands. The Travelers’ Choice award has been the highest honor TripAdvisor® can bestow for the past 15 years. These annual acknowledgments are given to less than one percent of all hotels listed on TripAdvisor®. The Travelers’ Choice awards are the only travel industry awards based on millions of guests’ reviews and they reflect “the best of the best” for quality, customer satisfaction, and service.
The Royalton Riviera Cancun and Royalton Punta Cana properties received back-to-back Travelers’ Choice awards. Royalton Punta Cana was ranked within the top 10 resorts for families in the Caribbean and Royalton Riviera Cancun is among the top 25 resorts in Mexico. These prestigious rankings earned both resorts 2019 Travelers’ Choice awards for Best Hotels for Families in their regions.
“We are honored to receive this positive affirmation from our guests,” said the Blue Diamond Corporate Director of Operations. “I am proud of all of our employees for their critical role in delivering award-winning guest experiences.”
Grand Memories Splash was recognized amongst the best family resorts in the Caribbean, receiving the Tripadvisor Travelers’ Choice award for the fourth year in a row. The newly renovated resort offers refurbished rooms and facilities and popular attractions like one of the Caribbean’s largest waterparks, an arcade, teen club, and children’s program.