As the possibility of travel draws even closer, we want to help you start planning your next TravelSmart getaway.
To get you started on the right track, we asked our specialized service agents to share their top tips to help make the booking process for your next getaway as smooth as possible.
We understand that many members enjoy speaking with a TravelSmart Service Agent on the phone to book a vacation, all of the pricing and services that they provide are also now available on our new online booking tool. Enjoy access to your exclusive new Member Preferential Rate options for both Prepaying your reservation or choose to make your payment at check-in; And best of all, the online booking system is available 24 hours a day, 7 days a week! If you have any doubts about how to use the new online booking system click HERE for step-by-step instructions or reach out to us directly by email HERE.
Quick Tip: Be Prepared: If you would still prefer to speak to an agent to book, we recommend visiting the website beforehand to check pricing and availability, simplifying the process over the phone even more!
Avoid Long Wait Times:
Our Member Service call center is available from 9am through 5:30pm (EST) from Monday to Friday, we recommend giving them a call from 9-11am on Fridays when there tends to be less demand and wait times are reduced. Please keep in mind that you will need to know your membership information details or be prepared to verify your personal details when calling; this is for your own safety!
Book in Advance:
Don’t miss out on the resort or room category for your travel dates by booking your next stay in advance! Some rates are applicable for travel dates up to 24 months in advance! Booking as early as possible will significantly increase your chances of getting what you want, especially if you’re booking with a group or for dates during the holidays and other prime travel periods!