We are extremely proud and honored to announce that Royalton Riviera Cancun has earned the prestigious RCI Gold Crown Resort® award for the second consecutive year in recognition of their superior resort facilities and services.
“We’re proud to receive this award for the second year as an indication of the great customer service we provide to each and every guest. All staff hope to continue meeting and exceeding the expectations of those who stay with us because we aim to remain leaders in the luxury all-inclusive market.” – Francisco Jorge, General Manager, Royalton Riviera Cancun.
As the highest RCI award designation, the RCI Gold Crown Resort status honors affiliated properties that consistently offer superior holiday experiences. In order to receive this recognition, Royalton Riviera Cancun was required to meet stringent requirements, attaining a high level of excellence in accommodations, hospitality, and member experience ratings as measured by RCI via member comment cards.
“A Gold Crown Resort® Award reflects the satisfaction of our guests. We review all comments and experiences, from the small personal touches in guestrooms to the overall ambience of Royalton Riviera Cancun – we know an overwhelming number of guests are thrilled after returning.” – Eugenio Macouzet, Director of Business Development in the Caribbean, RCI®.
Offering a luxury vacation designed to surpass expectations, Royalton Riviera Cancun is a family-friendly resort comprised of three distinct sections that include a lively general resort area, an exclusive Diamond Club™ section, and Hideaway, an elegant adults-only oasis. Guests are invited to enjoy All-In Luxury® concepts that include reservation-free dining at 9 stunning restaurants, modern upscale accommodations, All-in Connectivity™ features of free high-speed Wi-Fi for all devices and free calls to select countries, supervised kids clubs plus an enormous splash park area for a refreshing afternoon in paradise.
